Privacy Policy
Last Updated : January 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including name, email address, phone number, company name, job title, and any other information you choose to provide when contacting us or using our services.
Automatically Collected Information
We automatically collect certain information about your device, including IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar tracking technologies to collect this information.
Business Information
When providing our services, we may collect business-related information including marketing data, analytics, campaign performance metrics, and other information necessary to deliver our services.
2. How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our marketing and development services, communicate with you about services, and respond to your inquiries.
Analytics and Optimization
We analyze usage patterns to improve our website, services, and user experience. We may use your data to create anonymized, aggregated statistics.
Marketing Communications
With your consent, we may send you newsletters, marketing materials, and updates about our services. You can opt-out at any time by clicking the unsubscribe link in our emails.
Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Data Security & Protection
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure servers, and regular security audits.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
UAE Compliance
We comply with the UAE Federal Law on Data Protection and relevant regulations in the United Arab Emirates regarding data processing and storage.
4. Your Rights
Access and Correction
You have the right to access, correct, update, or delete your personal information. Contact us at thavi@truenorthmarketing.in to exercise these rights.
Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used format.
Opt-Out Rights
You can opt-out of marketing communications at any time. You may also disable cookies through your browser settings, though this may affect website functionality.
Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time.
5. Data Sharing & Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including hosting providers, email services, analytics tools, and payment processors. These providers are contractually obligated to protect your data.
Business Transfers
If True North Marketing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law, legal process, or governmental request, or to protect our rights, property, or safety.
No Selling of Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. International Data Transfers
Cross-Border Transfers
Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable data protection laws.
GDPR Compliance
For clients in the European Economic Area, we comply with GDPR requirements for international data transfers.
7. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device.
- Essential Cookies: Enable core site features like navigation, secure access, and form submissions. Always active.
- Analytics Cookies: Track visitor behavior, page views, and traffic sources to improve user experience.
- Marketing Cookies: Measure campaign performance and deliver personalized content across platforms.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: thavi@truenorthmarketing.in
Phone: +971 58 158 3399
Address: Umm Hurair Rd, Al Karama, Dubai, United Arab Emirates
Legal Framework: This Privacy Policy is designed to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, the UAE Cybercrime Law, GDPR (for EU clients), and other applicable international data protection regulations.